Terms of Service — MrJunk® Website Use & Legal Guidelines
Welcome to MrJunk.org! We’re glad you’re here browsing our site—whether you’re checking out our services, reading customer reviews, or getting an estimate for that mysterious collection of exercise equipment that’s been staging a hostile takeover of your garage.
Before you dive deeper into exploring what we can haul away for you, we need to cover some important legal ground. By accessing or using this website, you’re agreeing to these Terms of Service. Think of this as the rulebook for using our site—nothing too scary, just the standard legal protections that keep everyone safe and clear about expectations.
Here’s the deal: Continued use of MrJunk.org means you accept these terms, including any updates we might make from time to time. Our legal team made us say that. If you don’t agree with these terms, please don’t use the site. And remember, these Terms of Service are separate from our Privacy Policy, which covers how we handle your personal information.
Still reading? We’re impressed. Most people skip right to the good stuff about hot tub removal and emergency cleanouts.
Use of the Website
Our website exists to help you learn about MrJunk® services, get estimates, and schedule junk removal throughout Missouri and Illinois. You’re welcome to browse our service pages, read customer reviews, check out our coverage areas, and submit estimate requests or contact forms. That’s exactly what the site is designed for.
What you can do: Browse freely, request estimates, learn about our services, read our blog posts about junk removal tips, and use any interactive features we’ve included to make your experience better.
What you can’t do: Please don’t scrape our content, attempt to reverse engineer our website functionality, republish our materials elsewhere, or engage in any activity that might harm our site or other users’ experience. We’ve worked hard to build a helpful resource, and we’d like to keep it that way.
Important note about service booking: Submitting an estimate request or contact form through our website doesn’t automatically create a service contract. That only happens when MrJunk® confirms your booking and scheduling details directly. Think of the website as the first step in a conversation, not the final handshake.
User Conduct & Responsibilities
We’re pretty laid-back folks, but we do need users to follow some basic guidelines when interacting with our site.
Your responsibilities include: Providing accurate contact information when requesting estimates (we can’t help if we can’t reach you), using contact forms for their intended purpose, and generally behaving like a reasonable person would in any professional interaction.
Please don’t: Impersonate other people or businesses when submitting forms, send spam or abusive messages through our contact systems, submit false information that wastes our time or your neighbors’ time, or post defamatory content about us, our competitors, or anyone else.
We reserve the right to ignore or refuse service based on website interactions that seem problematic. Whether you’re in Columbia dealing with a basement cleanout or coordinating a commercial project in St. Louis, professional communication helps everyone get better results.
Intellectual Property
Everything you see on MrJunk.org—our logo, photos, written content, website design, and organizational structure—belongs to MrJunk L.L.C. We’ve spent over 20 years building this brand and nearly as long developing this website to serve our communities effectively.
Our trademark: “MrJunk®” is a registered trademark, and we protect it accordingly. You’re welcome to mention us by name when talking about your positive experience (we love referrals!), but please don’t use our name or logo for commercial purposes without permission.
No implied license: Using our website doesn’t grant you permission to reuse, duplicate, or redistribute our materials. This includes our before-and-after photos, customer testimonials, service descriptions, and anything else we’ve created to showcase our work.
Need to use our content? Just ask. We’re usually happy to work with customers, media outlets, or business partners who want to reference our work appropriately. We just need to know about it first.
Limitation of Liability
This website is provided “as-is,” and we can’t guarantee it will always be perfect. While we work hard to keep information current and accurate, websites sometimes have technical hiccups, content gets outdated, and Murphy’s Law occasionally applies to even the best-maintained sites.
We disclaim liability for: Any loss or damages resulting from your use of this website, including errors in information, temporary outages, technical problems, or any decisions you make based solely on website content without talking to our team directly.
Service availability varies: Our services are subject to availability and may vary by region. What’s available in Columbia might differ slightly from options in Lake Ozark or Alton, Illinois. Service availability, pricing, and scheduling all depend on current capacity and local factors that can change.
Bottom line: We’re not responsible if website problems cause you inconvenience, though we’ll certainly try to fix any issues quickly when we become aware of them.
Indemnification Clause
Here’s the legal language our attorneys insisted on: You agree to indemnify, defend, and hold harmless MrJunk L.L.C., its directors, officers, employees, franchisees, and affiliates from any claims, losses, or legal costs (including attorney fees) arising from your misuse of this website, illegal activity conducted through our site, or any breach of these Terms of Service.
What that means in plain English: If you use our website inappropriately and it causes legal problems, you’re responsible for the consequences, not us. This includes situations where we might need to defend against claims related to your actions.
Coverage includes: Legal fees, court costs, settlement amounts, and other expenses we might incur if we have to address legal issues stemming from your website misuse.
We reserve the right to take control of defending any claims subject to your indemnification, and you agree to cooperate fully in such defense.
Termination of Access
We can restrict, suspend, or terminate your access to MrJunk.org at our discretion, especially if you violate these Terms of Service. We’d rather not do this—we prefer helping people solve their junk problems—but sometimes it becomes necessary.
Reasons for access termination might include: Repeated violation of these terms, abusive behavior toward our staff through website communications, attempts to harm our website functionality, or any illegal activity conducted through our site.
No advance notice required: While we might warn users about problematic behavior, we’re not obligated to provide notice before restricting access when violations occur.
Effect of termination: Even if your website access is terminated, these Terms of Service remain in effect regarding any prior use of the site.
Feedback & Content Submissions
When you submit photos, testimonials, or reviews through our website—whether it’s before-and-after pictures of your cleanout, a written review of our service, or feedback about your experience—you’re granting MrJunk® the right to use that content for marketing purposes unless you specifically request otherwise.
What we might do with your content: Feature your photos on our website, include your testimonial in marketing materials, share your review on social media, or use your feedback to improve our services and train our teams.
Your responsibilities: You’re responsible for ensuring you own or have permission to share any content you submit. Don’t send us photos of other people’s property or testimonials written by someone else.
Want your content removed? Just let us know. We’re reasonable people and we’ll work with you on content use preferences.
Jurisdiction & Governing Law
These Terms of Service are governed by the laws of the State of Missouri, specifically under the jurisdiction of Boone County and the city of Columbia, Missouri, where MrJunk® has been headquartered since 2005.
Legal disputes arising from these terms will be heard exclusively by courts in Columbia, Missouri, or other appropriate Missouri state courts as determined by applicable law and legal procedures.
Why Missouri law? Because that’s where we started, where we’re based, and where we maintain our primary business operations. Whether you’re accessing our site from Illinois, other parts of Missouri, or anywhere else, Missouri law applies to website use disputes.
Changes to These Terms
We may update these Terms of Service occasionally as our business grows, legal requirements change, or we add new website features. We’ll try to keep changes reasonable and in line with our commitment to straightforward, honest business practices.
No advance notice required: We’re not obligated to notify users about terms changes, though we’ll update the date at the bottom of this page when revisions occur.
Your responsibility: We recommend checking this page periodically if you’re a regular website user. Continued use of the site after changes means you accept the updated terms.
Major changes: If we make significant changes that fundamentally alter these terms, we’ll make reasonable efforts to notify regular users, though we can’t guarantee individual notification.
Contact Information
Questions about these Terms of Service? We’re happy to clarify anything that seems confusing or address concerns about website use policies.
Reach us through: Our Contact Page at MrJunk.org for non-urgent questions, or call us directly at (573) 886-5865 if you need immediate clarification about legal or usage issues.
Response timing: We’ll get back to you as quickly as possible, typically within one business day for website-related questions.
Legal questions: For complex legal questions about these terms, you might want to consult with your own attorney, though we’ll certainly help clarify our intentions and standard interpretations when possible.
Remember, we’re here to help solve your junk problems, and that includes making sure our website serves you effectively while protecting everyone involved. Whether you’re planning a basement cleanout in Jefferson City or coordinating a commercial project in St. Louis, we want your experience with MrJunk.org to be as straightforward as our junk removal service.
Thanks for taking the time to read through these terms. Now get back to exploring how we can help you reclaim your space from whatever junk has been holding it hostage!
Related Pages:
- Privacy Policy – How we handle your personal information
- Contact Page – Questions about website use or services
- FAQ Page – Common questions about our services
Last Updated: January 2025
MrJunk® is a registered trademark of MrJunk L.L.C. All rights reserved.
5-Star Rated 1, 2, 3, Process (No Corporate Nonsense)
No hidden fees. No disposal charges. Just one simple price, and we take it all away. We do all the lifting, loading, and hauling so you don’t have to.
MrJunk® – Proven Results Across MO & IL
The numbers don’t lie. When Missouri and Illinois families need junk gone, they call us first, and they keep calling us back. Whether it’s a single broken appliance, hot tub removal, or a complete property transformation, we’ve built our reputation on doing exactly what we promise, when we promise it.
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Thousands of Happy Customers
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Family-Owned Junk Removal Experts
Fast & Easy Junk Removal
We’re not just the oldest locally-owned junk removal company in Mid-Missouri, we’re the most trusted. Recommended by neighbors who’ve watched us transform their most overwhelming spaces into clean, organized environments they can’t wait to use again.
Licensed, Insured, & Locally Trusted
We’re the original MrJunk®, not a franchise, not some fly-by-night operation. Dax started this company in Columbia back in 2005, and we’ve been building our reputation one satisfied customer at a time ever since. When you call us, you’re getting the team that’s been perfecting junk removal across Missouri and Illinois for over two decades.
Keeping Missouri & Illinois Cleaner & Greener
We don’t just haul your stuff away and call it a day. After 20+ years in this business, we’ve built partnerships with local charities throughout Missouri and Illinois because we know that one person’s junk is often another family’s treasure. Here’s what actually happens to your stuff: We donate what we can to local organizations, recycle electronics and metals properly, and dispose of the rest responsibly at licensed facilities. Because keeping our communities clean isn’t just good business, it’s what we do!
We’re strong, but we’re not hazmat specialists. Items like lead paint, asbestos, medical waste, chemicals, and other hazardous materials need specialized disposal through certified facilities. We also skip anything with active pest infestations, live electrical connections still wired into your house, and materials that require special permits we don’t carry. But here’s the thing – if we can’t take it, we’ll point you toward the right disposal solution. Most communities have hazardous waste collection events, and we know the proper facilities to recommend.
MrJunk® Serves Over 100 Areas & Locations In Missouri & Illinois With Local Owners
We’ve been serving Missouri and Illinois since 2005, with local owners who actually live in the communities we serve. From Columbia where it all started, to Lake of the Ozarks, St. Louis, and across the river to Illinois – when you call us, you’re getting neighbors who know your area and can be there when you need us. Click on any location below to learn more about MrJunk® in your area and schedule your FREE junk removal estimate.
Look For Us Around Town
You’ll see our trucks all over Missouri and Illinois – we’re out there every day helping families and businesses get their spaces back. Wave if you see us, we’ll definitely wave back. After 20+ years in this business, we’ve learned that the best part isn’t just hauling junk away – it’s seeing people actually use their garages again, or finally have that basement they can walk through without playing Tetris. We’re local, we’re family-owned, and we genuinely enjoy helping our neighbors solve their junk problems. Ready to get your space back? Give us a call. MrJunk® will be there when you need us.
573-886-5865
Thinking About Bringing A MrJunk® To Your Area?
After 20+ years building MrJunk® from a single truck in Columbia to serving communities across Missouri and Illinois, we’ve learned what works. If you’re interested in bringing our proven approach to junk removal to your community, let’s talk.
We’re not a typical franchise operation with massive fees and corporate requirements. We’re looking for the right people who want to build something meaningful in their local area while being part of the MrJunk® family.
Proven business model that’s been working since 2005.- Marketing, training, and support from people who actually run trucks.
- The MrJunk® name and reputation you can build on with a protected area.
5-Star Service Every Single Time!
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