Thousands of 5-Star Reviews. One Mission: Make Your Junk Disappear (With a Smile).

View all current reviews on Google & Facebook below the content

Look, we could spend all day telling you how awesome we are at hauling junk. We could talk about our 20+ years of experience, our background-checked crews, or that time we removed a hot tub from a third-floor deck at the Lake of the Ozarks without using a crane.

(Still don’t ask us how it got up there in the first place.)

But honestly? We’d rather let our customers do the talking.

After two decades of clearing out everything from mystery basement collections to offices that looked like filing cabinets had epic meltdowns, we’ve learned that the best advertising isn’t what we say about ourselves, it’s what real people say after we’ve transformed their cluttered chaos back into livable space.

And boy, do they have stories to tell.

From Columbia homeowners who finally got their garages back to St. Louis businesses that needed emergency cleanouts yesterday, from Lake Ozark property managers dealing with impossible tenant situations to Alton families handling sensitive estate transitions, our customers have been incredibly generous with their kind words and honest feedback.

We’re talking thousands of 5-star reviews across Google, Facebook, Yelp, Neighborhood, and every platform where people share their real experiences. These aren’t fake reviews written by robots or family members we bribed with free pizza. These are real people who called us when life got cluttered, and we helped them get their space back.

Ready to see what all the fuss is about?

Our Clients Said It Best: 5 Stars, 100+ Cities, and Thousands of Happy Hauls

We could talk all day about our crew’s muscle and hustle, but we’d rather let our customers do the talking. Below, you’ll find real reviews from homeowners, renters, business owners, and city agencies we’ve served across Missouri and Illinois. From Columbia’s college town chaos to St. Louis metro professional cleanouts, from Lake Ozark waterfront properties to small-town Illinois family situations—people trust us because we show up, work hard, and treat every property like it belongs to our own family.

The numbers tell one story: thousands of 5-star ratings across our service areas. But the real story is in the details. It’s customers like Susan Spurgeon appreciating our “prompt communication replies” and calling Dax “very dependable and very nice to work with.” It’s business owners like those at Rock Island Realty who needed help “on short notice” and found our team “very responsive” and “very professional and friendly.”

The common thread? We don’t just remove junk, we remove stress.

Handpicked Highlights from the Review Pile

After reading thousands of reviews over the years, certain themes keep showing up. Here are some of our favorites that capture what working with MrJunk® is really like:

“Great job! Appreciated prompt communication replies.”

“Dax was very dependable and very nice to work with. This is a great service to provide, which I would definitely recommend to others.” – Susan Spurgeon

Translation: We actually answer our phones, show up when we say we will, and treat people with respect. Revolutionary concepts in the service industry, we know.

“Mr. Junk is great. They took a decade of my junk, and my garage is so much better.”

Sue Heggarty discovered what thousands of customers have learned: sometimes you need professionals to tackle what’s been accumulating since the Obama administration. We’ve seen it all, and we don’t judge your collection of vintage exercise equipment.

“Quick response to texting and next-day service!”

Shane Callahan found out that we’re not just fast, we’re “text back immediately” fast. Because when you’re ready to get rid of that recliner that’s been holding up your garage wall since 2003, you shouldn’t have to wait three days for a response.

“They never fail to amaze and are always there to save the day.”

Peachtree Catering called on a Monday, we showed up Tuesday, and went “above and beyond to clear out all of our junk.” When businesses need reliable partners who understand that time is money, they call the crew that’s been saving the day since 2005.

“I had some old appliances that needed to be removed, but my schedule has been all over the place lately.”

Dustin Burcham learned that we’re “incredibly flexible” and work around real people’s real schedules. Because life doesn’t stop for junk removal, and neither do we.

“I’ve used Mr. Junk on a few occasions now, and they have never disappointed.”

Brenda N. is part of our repeat customer family—people who call us whenever life gets cluttered because they know we’ll show up with the same care and professionalism every single time. “Great service, reasonable prices,” and the peace of mind that comes from working with people you trust.

“This was my second time using the help of ‘Mr. Junk.'”

Larrie Christensen said it best: “Once again I was treated with kindness, the price was fair, the process easy, and I feel like I have a new friend.” That’s the MrJunk® difference—we’re not just service providers, we’re neighbors helping neighbors get their lives back.

Our favorite part? When customers mention our crew members by name. Trevor is getting praised for being “incredibly responsive” during basement flooding emergencies. Dax is being called “very dependable” during family transitions. Chris and Aaron are described as “great to work with” and “on time, pleasant.” These aren’t just employees, they’re the heart of what makes MrJunk® special.

Why A&E’s Hoarders Picked MrJunk®

Not everyone makes the cut when a national television network needs reliable, compassionate professionals for their most challenging situations. A&E’s “Hoarders” only features companies that pass extensive background checks, work with genuine compassion, and know how to handle the most demanding jobs with dignity and respect.

We’ve helped transform overwhelmed homes into safe, livable spaces again, not just through muscle and trucks, but through understanding that every cleanup tells a human story. Some situations require more than just removal expertise; they need patience, empathy, and professionals who treat sensitive circumstances with the care they deserve.

It’s the kind of work that makes us proud and keeps us humble. Behind every extreme cleanout is a person or family dealing with challenges that most of us can barely imagine.

View our Episode and other Media

The MrJunk® Review Hallmarks

Reading through thousands of customer reviews, certain themes show up again and again. Here’s what you’ll consistently see people talking about when they work with MrJunk®:

• ✅ Fast response times and on-time arrivals – “showed up when they said,” “next day service,” “same day” appear in dozens of reviews
• ✅ Friendly, uniformed teams who actually like their job – customers regularly mention crew members by name and describe them as “pleasant,” “professional,” and “super nice”
• ✅ Transparent pricing with no surprises – “fair price,” “reasonable cost,” “exactly as outlined” show up consistently across all locations
• ✅ Respect for your space and your stuff – “careful,” “respectful,” “protected my property” are common themes in reviews
• ✅ No judgment, just fast, discreet removal – especially important for estate cleanouts, hoarding situations, and sensitive family transitions
• ✅ Crew members who clean up after themselves – “swept up after,” “left it cleaner than when we arrived,” “no mess left behind”
• ✅ 5-star service with zero stress energy – “made it easy,” “simple process,” “hassle-free” appear in hundreds of reviews

“We don’t just remove junk—we remove anxiety.”

Whether it’s Kris Staats thanking us for helping “during an emotional time” after his mother passed away, or Amanda Alicea praising our “awesome service” for a last-minute Sunday storage unit emergency, or Elizabeth Arnold calling Trevor “INCREDIBLE” during a basement flooding crisis, the common thread is relief.

Relief that someone showed up who knew what they were doing, treated the situation with care, and handled everything professionally.

That’s what 20+ years of experience looks like in action.

Real Stories from Real People Across Our Service Areas

Columbia & Central Missouri Stories:

Susan & Ken Hunt are part of our repeat customer family: “This was the 3rd time we have used Mr. Junk. The pick up was easy to schedule, and Mr. Junk arrived on time and was polite and friendly.” When Columbia families trust us three times over, that says something about consistency.

Carol Riedel appreciated that we understood her situation: “I’m in the process of cleaning out the basement & garage. They came in and did the heavy lifting. They were punctual and professional.” Sometimes, you need partners who get it. Cleaning out decades of accumulation is overwhelming, and we’re here to handle the heavy stuff.

Michelle Kasmann learned what emergency service really means when she needed a dumpster fast: “We called 6 companies in need of a last-minute dumpster. Four didn’t answer at all, one did but couldn’t get to us until the next week, and Dax answered and got a dumpster to our site on the same day.” When Columbia projects need solutions yesterday, we’re the team that actually answers the phone and makes it happen.

Lake Ozark & Jefferson City Region:

Rock Island Realty discovered the Chris Miller advantage: “We highly recommend Mr.Junk. We had a client who needed a shed cleaned out on short notice. The owner, Mr Miller, was very responsive and scheduled us in a very timely manner. The guys came out and very efficiently loaded everything and were very professional and friendly.” When lake properties need fast, professional service, Chris delivers.

Mary Grossman experienced the lake region quality: “Great guys! Chris and Aaron were great to work with. On time, pleasant, and did what they said they’d do.” Lake life means tight schedules and seasonal pressure. Chris and his team understand that timing matters.

Judy Gabbett got the extra mile service: “Dax and crew from Mr. Junk were friendly, on-time, and professional. Dax even offered to climb into my attic and get the few things that I had left up there. Cost was very reasonable, and I love having extra room in my garage again.” When Lake Region customers need someone who goes above and beyond, they call the team that actually cares.

St. Louis Metro & Illinois Stories:

John Johnson had what might be our most epic cleanout story: “They moved a 7400 square foot house with a 3-story split-level, lots of stairs, and emptied every room of unwanted items… including a commercial-size fridge/freezer that I called the beast.” When St. Louis area customers need serious muscle for serious projects, they call the crew that doesn’t back down from challenges.

Spencer Bailey experienced our legendary response time: “Trevor was at my house 25 minutes after texting with him. Super simple, friendly, professional service.” Because when you’re in Alton dealing with junk emergencies, 25 minutes from text to truck is the kind of service that builds lifetime customers.

The reviews keep coming because the service stays consistent.

Beyond the Stars: What Our Reviews Really Mean

Numbers are nice, thousands of 5-star reviews across Google, Facebook, and everywhere else people share honest feedback. But the real meaning is in what those stars represent: families getting their lives back, businesses running smoothly again, and properties transformed from cluttered chaos into clean, organized spaces.

When Erica Smithers says, “Dax and his team are wonderful! As a realtor, I can get into some situations that require quick turnaround times, and Dax has never let me down! I refer all my clients to Mr Junk! You have my business for life!” That’s not just a review. That’s a professional staking her reputation on our reliability.

When Brandon M. talks about using us since 2002 for multiple properties, that’s not just customer satisfaction. That’s two decades of trust built through consistent service, fair pricing, and the kind of professionalism that keeps people coming back.

Every review represents a story. A family dealing with loss who needed compassionate help clearing a loved one’s home. A business owner facing a deadline who needed emergency cleanup. A property manager juggling impossible schedules who found a partner they could count on. A homeowner who is finally ready to reclaim their garage needs someone strong enough to handle the heavy lifting and patient enough to work around their schedule.

Those stories matter to us because we live in these communities too. When Columbia families trust us with their homes, when Lake Ozark businesses rely on us for their operations, when St. Louis and Illinois customers invite us into their properties—we take that responsibility seriously.

Leave Your Own Review & Join the MrJunk® Family

Love your experience with us? We’d absolutely love a review! Your words help us grow, improve, and stay the top-rated junk removal service across Missouri and Illinois. Plus, our crew gets way too excited when their names show up in 5-star reviews, Trevor practically bounces when customers mention him by name, and Dax still grins every time someone says we made their life easier.

Whether you’re sharing your story on Google, Facebook, or just telling your neighbors about the crew that finally got your garage back to car-holding status, every review helps other families discover that junk removal doesn’t have to be stressful, expensive, or complicated.

Ready to add your voice to thousands of satisfied customers?

Your review might be exactly what helps another family decide to reclaim their space, another business owner solve their cleanout challenge, or another person dealing with a difficult transition find the right help at the right time.

The Review Bottom Line

After 20+ years and thousands of reviews, here’s what we’ve learned: good reviews aren’t about perfect service, they’re about real service. They’re about showing up when we say we will, working with respect and professionalism, charging fair prices, and treating every customer like they matter.

Because they do matter, whether you’re in Columbia dealing with a garage that’s achieved sentience, at Lake Ozark managing a property emergency, in Jefferson City handling a family transition, or anywhere across St. Louis and Illinois facing your own junk challenges, you matter to us.

That’s why people keep writing reviews that say things like “I feel like I have a new friend” and “you have my business for life.” It’s not just about removing junk.

It’s about eliminating stress, creating solutions, and treating people with the kind of care and respect that’s become rare in the service industry.

Ready to see what all the 5-star fuss is about?

Columbia & Central Missouri: (573) 886-JUNK (5865)
Lake Ozark & Jefferson City: (573) 886-JUNK (5865)
St. Louis, St. Charles & Alton, IL: (314) 673-JUNK (5865)

Available 24/7 for questions, estimates, and emergency service

Related Pages:

• About Us – Meet the team behind all these 5-star reviews
• Media & Videos – See our A&E, FOX, and ABC features
• Licensed & Insured – More reasons people trust us
• Frequently Asked Questions – Common questions from happy customers
• Franchise License – Want to build your own 5-star operation?

Because when Missouri and Illinois need junk removal they can trust, they call the family-owned team that’s been earning 5-star reviews since 2005.